![]() When it is finished, click File > Save and save the report to your desktop.Click Options > Filter Options and check Hide Microsoft Entries.Autoruns will begin scanning immediately.Open that folder, right-click autoruns and select Run As Administrator. zip file and extract to a folder on your desktop. If it really bothers you, you can capture a boot trace and submit for a look-over. You might have a 'recently played' playlist that includes something from a cd or the program itself is checking all sources for media when it first starts. I'm pretty sure you have no issue at all, especially concerning media players. BTW, the mp3 file plays just fine when either iTunes or Windows Media Player pops up. The motor by itself isn't doing anything until told to move by a piece of software that is triggered somehow by my attempt to play an mp3 file. I wonder what it is about double-clicking on a mp3 file contained on the HD causes some piece of software to then the optical drive to move the laser tracking motor. The problem is the OS/firmware/driver/software related. I can't believe this is a optical drive issue as the optical drive functions flawlessly. I imagine that the drive isn't doing a thing until the OS allows it. Obviously, this isn't anything related to iTunes. ![]() The problem as originally described still exists when trying to play a mp3 file using Windows Media Player. Of course that did nothing but make my iTunes application unhappy so I had to uninstall it. They had me delete the Upper/Lower filter entry in the registry associated with the optical drive. I chatted online with the HP online customer no-support group. Clearly, the OS, for whatever reason likes to check to see if there is media sitting in the optical drive on certain occasions. The one thing I did notice is that if you put a DVD/CD in the drive you don't hear the click-clack sound when either booting up nor when you try to play a mp3 file on the hard disk. It's not a super huge big deal but rather an annoyance to hear the optical drive trying to access an empty drive even though my actions are to play an mp3 file on the hard disk. I have up to 90 days to return it or exchange it. I've only had this laptop for around 30 days. Perhaps if still under warranty, I would seek replacement to save the trouble. However, the description I gave above concerning playing of mp3 music seems odd.Ĭan someone give me a run down of when the CD/DVD drive should normally get accessed beyond the obvious situation of popping a CD into the drive or when making deliberate accesses to the drive by browsing etc? This may be a typical thing for Windows 7.I'm not sure as I'm new to Windows 7. When I type my password to log onto my account I hear more click-clack accesses to the CD/DVD drive. Next, Windows in up and running but sitting on the user logon screen. Specifically, as the computer boots up there is a typical click-clack of the CD/DVD drive as the firmware checks to see if there is a startup CD in the drive. Is there a setup file someone where this kind of activity is enabled? IMHO, the computer should not be attempting to check the CD/DVD player when attempting to play a mp3 file on the HD.Īnother scenario I've noticed is during the logon process. Specifically, I double click on a mp3 file on my hard disk but before the iTunes application pops up I hear several clicks and clacks as the computer checks the CD/DVD player for a disk.I assume. For example, after bootup and running within Windows 7 I attempt to play a mp3 music file on the hard disk I can hear the CD/DVD drive being accessed. While it seems reasonable that when booting up the system the firmware will check the CD/DVD drive to see if there is a startup CD in it I do not understand other apparent attempt to access the CD/DVD drive. My question concerns accesses to the CD/DVD drive for no apparent reason. I have a new HP Pavilion dv7 laptop with Windows 7 64-bit OS.
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